cPanel Licensing Issues

Incident Report for Hoopla Hosting Status

Resolved

We have not seen any further licensing issues. Closing this incident off.
Posted Jul 09, 2026 - 10:50 NZST

Monitoring

cPanel have provided a fix on their end and we have updated the licensing on all affected services.
Posted Jul 09, 2026 - 10:37 NZST

Update

cPanel have publicly acknowledged an issue with their licensing servers.

https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026

Currently only four of our cPanel servers are affected. Your website will still load however there maybe issues accessing cPanel or WHM services.
Posted Jul 09, 2026 - 10:11 NZST

Investigating

We are currently investigating an affecting a licensing issue some of our cPanel servers. The issue appears to be with cPanels Manage2 licensing servers.
Posted Jul 09, 2026 - 09:51 NZST
This incident affected: New Zealand (Auckland) (Web Hosting, Reseller Web Hosting).
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